Please help with my wallet

Hi there,

Can someone please help me? I think this is the best privacy coin out there but it’s just too technical at the moment and so I need some assistance. I bought more coins recently and wanted to transfer to my core wallet and it wasn’t syncing. That’s when I realized something like fork/restart happened around Jan 2026.

I had the core wallet setup and had all my coins in the wallet around November / December last year. A really good admin from telegram helped me last time.

How do I retrieve my existing coins please?

Thanks so much.

C

  • You need to compile/install neptune-core 0.7 or at least 0.6. (Use neptune-core --versionto check.) If you’re having problems with that, let us know.

  • After this, easiest approach: Make sure neptune-core is not running, go into ~/.local/share/neptune,create a backup of main, go into main and remove all directories other than wallet, go into wallet and remove all files other than wallet.dat, run neptune-core(with the peers shown on GitHub) and wait for it to sync, and run neptune-cli list-coinsto verify you got your coins.

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Will this method work If my wallet was created earlier in VXB wallet? I do have the seed phrase.

Thank you so much for your reply. I’ll give it a try and keep you updated.

I appreciate your response.

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The founders are working on reviving VXB wallet: Dev Update 2026-03-16

If you are not in a rush, you could just wait for that.

I’m not sure if a VXB seed phrase works in neptune-core. Maybe someone else knows. (Do they use the same seed phrase format?)

Thanks, I don’t know how far away the VXB wallet is and I don’t feel comfortable leaving my coins in exchange.

If I could sort out the core wallet, I don’t have to keep worrying and I could retrieve my existing coins too.

So far I tried compiling the core wallet (0.7). It was straight forward until

  • Build for release and put the binaries in your local path (~/.cargo/bin/): make install-linux

I’ve navigated to ~/.cargo/bin and typing the command make install-linux returns an error saying “make: *** No rule to make target ‘install-linux’. Stop.”

Google search says I should find a makefile in that location but ls -a says I don’t have something like that.

Am I missing something please?

Sorry, I also realised the git command before this step came up with the error ”Destination path already exists and is not an empty directory” which makes sense considering I had a working wallet before.

How do I fix this please.

Thanks for your help.

You should do make install-linux in the source code dir (and navigate to ~/.cargo/bin afterwards to verify the installation of the binaries worked).

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Thanks, I’ll try that.

With the previous error message in the git clone command ”Destination path already exists and is not an empty directory”, should I replace the existing contents?

This won’t get rid of my existing coins right?

Maybe it’s easiest to just delete the neptune-core dir and clone it all over again. (Otherwise you’ll have to git pull, run git log to verify you’re in the right place, and maybe first git reset if some changes were made, which might be even more pain.)

No because your coins are in the seed phrase (and wallet.dat).

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Thank you so so much, I really appreciate your time and patience.

It synced and I can see my coins now. Thank you very much.

One last question, With every subsequent core version updates I need to repeat this, right?

  • You need to compile/install neptune-core 0.7 or at least 0.6. (Use neptune-core --versionto check.) If you’re having problems with that, let us know.

  • After this, easiest approach: Make sure neptune-core is not running, go into ~/.local/share/neptune,create a backup of main, go into main and remove all directories other than wallet, go into wallet and remove all files other than wallet.dat, run neptune-core(with the peers shown on GitHub) and wait for it to sync, and run neptune-cli list-coinsto verify you got your coins.

I noticed version 0.8 is out now.

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Only if the version is marked as a fork: neptune-core/CHANGELOG.md at master · Neptune-Crypto/neptune-core · GitHub (0.8 is not, so no need to update unless you want the other new features)

Actually, this (other than the backup) might not have been needed in your case, sorry. I should have asked you to just try running the new version directly on the existing data (after the backup of main).

Anyway, the steps I showed I have found useful to start completely from scratch from a new seed phrase / wallet.dat. (Related topic (IMHO unfortunate wallet design inspired by Bitcoin Core): What are the practical steps to regenerate a wallet using --import-seed-phrase? - #5 by aszepieniec )

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Also, it seems the peer specification is no longer needed, sorry: Is there a list of peers (in order to download the blockchain)? - #2 by aszepieniec

So just running neptune-core (without any arguments) is enough.

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Thanks once again for your help.

I hope all nice things happen to you in life.:slightly_smiling_face:

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The NeptuneWallet AKA VXB wallet is working again. So that’s another option for you. It works with the same seed phrases as neptune-core. Latest version is 3.0.1:

Thanks, you’re welcome :slight_smile:

Can you please share your views on why you believe this? (Succinctness? Quantum security? Something else? Any ideas on how we can convince Monero users this is, or at least will be superior?) Thanks

Monero users are a tough crowd to convince — let’s be realistic.

Time changes everything. Keep pushing forward, keep improving yourself, and people will naturally gravitate toward you.

Oops didn’t realize I had replies, I waited couple of days before closing my tab lol.

With my little knowledge of privacy coins the following are the pros for npt. I could be wrong though, please correct me

  1. quantum resistant
  2. first to implement zk-starks (ZK-starks are better than zksnarks as there is no trusted setups which is very important for privacy and a lot of people know zcash as the defacto for zksnarks but zcash is terrible as its optional privacy and not mandatory like pirate chain which lot of people don’t know)
  3. smart contracts
  4. everything is shielded in NPT unlike monero which is like a mixer (one day monero could be cracked but until then it’s the name everyone knows about privacy, also it has the first mover advantage)

I do love monero’s decentralization, community and lower requirements to mine though.

It will be hard to convince monero users initially but if we start convincing Zk snark users, we are half way there. We need adoption too.

Coming to the main reason, I opened this forum after a while :wink:

Can I repeat the same procedure as above for the new fork that happened about 10 days back? I also noticed that there is a GUI wallet posted above by Sword Smith, can I use that instead and import? GUI looks very easy, please say “YES”

Thanks

Yes. neptune-core wallets can be imported into NeptuneWallet and the balances should agree.

Find the latest version under “Releases” here:

Thanks for your reply.

I tried using the above lightweight wallet 3.07 and unfortunately it didn’t work. I’ll write my experience so that it might be easy to troubleshoot.

  1. Firstly when I tried importing, I set a new password and entered seed phrase, it came up with error message (Error{Context:“failed to set password”, source: Error{context:failed to decrypt config:',source: “password is wrong”,},})
  2. Tried a simpler password and it still came with same message
  3. I thought maybe I’ll try creating a new wallet and still ended up with the same message
  4. Restarted and opened wallet, now it wanted me to enter a password
  5. Looks like first password worked after all.
  6. sync status 0/0 and on checking the log, there was lots of errors constantly coming up (date:time Error wallet::service: Failed to state for wallet_address. Fail count: 345/10) and it just keeps going on and on
  7. Has anyone else imported their existing wallet? Am I the only one experiencing this? Any help would be appreciated. Thanks

Hello, anyone please?