# Please help with my wallet **URL:** \ **Category:** General\ **Created:** [March 21, 2026, 10:19pm UTC](https://talk.neptune.cash/t/please-help-with-my-wallet/244 "2026-03-21T22:19:20Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![char](https://talk.neptune.cash/letter_avatar_proxy/v4/letter/c/ec9cab/32.png) [@char](https://talk.neptune.cash/u/char)\ **Post date:** [March 21, 2026, 10:19pm UTC](https://talk.neptune.cash/t/please-help-with-my-wallet/244/1 "2026-03-21T22:19:20Z")
Hi there, Can someone please help me? I think this is the best privacy coin out there but it’s just too technical at the moment and so I need some assistance. I bought more coins recently and wanted to transfer to my core wallet and it wasn’t syncing. That’s when I realized something like fork/restart happened around Jan 2026. I had the core wallet setup and had all my coins in the wallet around November / December last year. A really good admin from telegram helped me last time. How do I retrieve my existing coins please? Thanks so much. C ---
**Author:** ![nptbtc](https://talk.neptune.cash/letter_avatar_proxy/v4/letter/n/d6d6ee/32.png) [@nptbtc](https://talk.neptune.cash/u/nptbtc)\ **Post date:** [March 22, 2026, 7:29pm UTC](https://talk.neptune.cash/t/please-help-with-my-wallet/244/2 "2026-03-22T19:29:34Z")
- You need to compile/install neptune-core 0.7 or at least 0.6. (Use `neptune-core --version`to check.) If you’re having problems with that, let us know. - After this, easiest approach: Make sure `neptune-core` is not running, go into `~/.local/share/neptune,`create a backup of `main`, go into `main` and remove all directories other than `wallet`, go into `wallet` and remove all files other than `wallet.dat`, run `neptune-core`(with the peers shown on GitHub) and wait for it to sync, and run `neptune-cli list-coins`to verify you got your coins. ---
**Author:** ![OMXP](https://talk.neptune.cash/letter_avatar_proxy/v4/letter/o/a8b319/32.png) [@OMXP](https://talk.neptune.cash/u/OMXP)\ **Post date:** [March 22, 2026, 8:42pm UTC](https://talk.neptune.cash/t/please-help-with-my-wallet/244/3 "2026-03-22T20:42:18Z")
Will this method work If my wallet was created earlier in VXB wallet? I do have the seed phrase. ---
**Author:** ![char](https://talk.neptune.cash/letter_avatar_proxy/v4/letter/c/ec9cab/32.png) [@char](https://talk.neptune.cash/u/char)\ **Post date:** [March 23, 2026, 8:14am UTC](https://talk.neptune.cash/t/please-help-with-my-wallet/244/4 "2026-03-23T08:14:30Z")
Thank you so much for your reply. I’ll give it a try and keep you updated. I appreciate your response. ---
**Author:** ![nptbtc](https://talk.neptune.cash/letter_avatar_proxy/v4/letter/n/d6d6ee/32.png) [@nptbtc](https://talk.neptune.cash/u/nptbtc)\ **Post date:** [March 23, 2026, 8:55pm UTC](https://talk.neptune.cash/t/please-help-with-my-wallet/244/5 "2026-03-23T20:55:39Z")
The founders are working on reviving VXB wallet: [Dev Update 2026-03-16](https://talk.neptune.cash/t/dev-update-2026-03-16/243) If you are not in a rush, you could just wait for that. I’m not sure if a VXB seed phrase works in neptune-core. Maybe someone else knows. (Do they use the same seed phrase format?) ---
**Author:** ![char](https://talk.neptune.cash/letter_avatar_proxy/v4/letter/c/ec9cab/32.png) [@char](https://talk.neptune.cash/u/char)\ **Post date:** [March 24, 2026, 12:04am UTC](https://talk.neptune.cash/t/please-help-with-my-wallet/244/6 "2026-03-24T00:04:30Z")
Thanks, I don’t know how far away the VXB wallet is and I don’t feel comfortable leaving my coins in exchange. If I could sort out the core wallet, I don’t have to keep worrying and I could retrieve my existing coins too. So far I tried compiling the core wallet (0.7). It was straight forward until - Build for release and put the binaries in your local path (`~/.cargo/bin/`): `make install-linux` I’ve navigated to ~/.cargo/bin and typing the command make install-linux returns an error saying “make: \*\*\* No rule to make target ‘install-linux’. Stop.” Google search says I should find a makefile in that location but ls -a says I don’t have something like that. Am I missing something please? Sorry, I also realised the git command before this step came up with the error ”Destination path already exists and is not an empty directory” which makes sense considering I had a working wallet before. How do I fix this please. Thanks for your help. ---
**Author:** ![nptbtc](https://talk.neptune.cash/letter_avatar_proxy/v4/letter/n/d6d6ee/32.png) [@nptbtc](https://talk.neptune.cash/u/nptbtc)\ **Post date:** [March 24, 2026, 4:50pm UTC](https://talk.neptune.cash/t/please-help-with-my-wallet/244/7 "2026-03-24T16:50:43Z")
> [@char](#): > > I’ve navigated to ~/.cargo/bin and typing the command make install-linux You should do `make install-linux` in the source code dir (and navigate to `~/.cargo/bin` afterwards to verify the installation of the binaries worked). ---
**Author:** ![char](https://talk.neptune.cash/letter_avatar_proxy/v4/letter/c/ec9cab/32.png) [@char](https://talk.neptune.cash/u/char)\ **Post date:** [March 24, 2026, 6:27pm UTC](https://talk.neptune.cash/t/please-help-with-my-wallet/244/8 "2026-03-24T18:27:08Z")
Thanks, I’ll try that. With the previous error message in the git clone command ”Destination path already exists and is not an empty directory”, should I replace the existing contents? This won’t get rid of my existing coins right? ---
**Author:** ![nptbtc](https://talk.neptune.cash/letter_avatar_proxy/v4/letter/n/d6d6ee/32.png) [@nptbtc](https://talk.neptune.cash/u/nptbtc)\ **Post date:** [March 24, 2026, 7:38pm UTC](https://talk.neptune.cash/t/please-help-with-my-wallet/244/9 "2026-03-24T19:38:33Z")
> [@char](#): > > should I replace the existing contents? Maybe it’s easiest to just delete the neptune-core dir and clone it all over again. (Otherwise you’ll have to `git pull`, run `git log` to verify you’re in the right place, and maybe first `git reset` if some changes were made, which might be even more pain.) > [@char](#): > > This won’t get rid of my existing coins right? No because your coins are in the seed phrase (and wallet.dat). ---
**Author:** ![char](https://talk.neptune.cash/letter_avatar_proxy/v4/letter/c/ec9cab/32.png) [@char](https://talk.neptune.cash/u/char)\ **Post date:** [March 26, 2026, 12:07am UTC](https://talk.neptune.cash/t/please-help-with-my-wallet/244/10 "2026-03-26T00:07:06Z")
Thank you so so much, I really appreciate your time and patience. It synced and I can see my coins now. Thank you very much. One last question, With every subsequent core version updates I need to repeat this, right? “ - _**You need to compile/install neptune-core 0.7 or at least 0.6. (Use `neptune-core --version`to check.) If you’re having problems with that, let us know.**_ - _**After this, easiest approach: Make sure `neptune-core` is not running, go into `~/.local/share/neptune,`create a backup of `main`, go into `main` and remove all directories other than `wallet`, go into `wallet` and remove all files other than `wallet.dat`, run `neptune-core`(with the peers shown on GitHub) and wait for it to sync, and run `neptune-cli list-coins`to verify you got your coins.**_ “ I noticed version 0.8 is out now. ---
**Author:** ![nptbtc](https://talk.neptune.cash/letter_avatar_proxy/v4/letter/n/d6d6ee/32.png) [@nptbtc](https://talk.neptune.cash/u/nptbtc)\ **Post date:** [March 26, 2026, 10:09am UTC](https://talk.neptune.cash/t/please-help-with-my-wallet/244/11 "2026-03-26T10:09:23Z")
> [@char](#): > > With every subsequent core version updates I need to repeat this, right? Only if the version is marked as a fork: [neptune-core/CHANGELOG.md at master · Neptune-Crypto/neptune-core · GitHub](https://github.com/Neptune-Crypto/neptune-core/blob/master/CHANGELOG.md) (0.8 is not, so no need to update unless you want the other new features) > [@char](#): > > After this, easiest approach: Actually, this (other than the backup) might not have been needed in your case, sorry. I should have asked you to just try running the new version directly on the existing data (after the backup of `main`). Anyway, the steps I showed I have found useful to start completely from scratch from a new seed phrase / wallet.dat. (Related topic (IMHO unfortunate wallet design inspired by Bitcoin Core): [What are the practical steps to regenerate a wallet using --import-seed-phrase? - #5 by aszepieniec](https://talk.neptune.cash/t/what-are-the-practical-steps-to-regenerate-a-wallet-using-import-seed-phrase/215/5) ) ---
**Author:** ![nptbtc](https://talk.neptune.cash/letter_avatar_proxy/v4/letter/n/d6d6ee/32.png) [@nptbtc](https://talk.neptune.cash/u/nptbtc)\ **Post date:** [March 26, 2026, 10:34am UTC](https://talk.neptune.cash/t/please-help-with-my-wallet/244/12 "2026-03-26T10:34:20Z")
> [@char](#): > > run `neptune-core`(with the peers shown on GitHub) Also, it seems the peer specification is no longer needed, sorry: [Is there a list of peers (in order to download the blockchain)? - #2 by aszepieniec](https://talk.neptune.cash/t/is-there-a-list-of-peers-in-order-to-download-the-blockchain/232/2) So just running `neptune-core` (without any arguments) is enough. ---
**Author:** ![char](https://talk.neptune.cash/letter_avatar_proxy/v4/letter/c/ec9cab/32.png) [@char](https://talk.neptune.cash/u/char)\ **Post date:** [March 27, 2026, 4:31am UTC](https://talk.neptune.cash/t/please-help-with-my-wallet/244/13 "2026-03-27T04:31:15Z")
Thanks once again for your help. I hope all nice things happen to you in life.🙂 ---
**Author:** ![sword-smith](https://talk.neptune.cash/user_avatar/talk.neptune.cash/sword-smith/32/20_2.png) [@sword-smith](https://talk.neptune.cash/u/sword-smith)\ **Post date:** [April 2, 2026, 8:33am UTC](https://talk.neptune.cash/t/please-help-with-my-wallet/244/14 "2026-04-02T08:33:25Z")
The NeptuneWallet AKA VXB wallet is working again. So that’s another option for you. It works with the same seed phrases as `neptune-core`. Latest version is 3.0.1: > **[NeptuneWallet: Official Lightweight Support is Here](https://neptune.cash/articles/neptune-wallet)** > > A security-patched, officially supported version of the NeptuneWallet has been released for users who prefer not to run a full node. ---
**Author:** ![nptbtc](https://talk.neptune.cash/letter_avatar_proxy/v4/letter/n/d6d6ee/32.png) [@nptbtc](https://talk.neptune.cash/u/nptbtc)\ **Post date:** [April 25, 2026, 3:48pm UTC](https://talk.neptune.cash/t/please-help-with-my-wallet/244/15 "2026-04-25T15:48:27Z")
> [@char](#): > > Thanks once again for your help. > > I hope all nice things happen to you in life.🙂 Thanks, you’re welcome 🙂 > [@char](#): > > I think this is the best privacy coin out there Can you please share your views on why you believe this? (Succinctness? Quantum security? Something else? Any ideas on how we can convince Monero users this is, or at least will be superior?) Thanks ---
**Author:** ![NPT](https://talk.neptune.cash/letter_avatar_proxy/v4/letter/n/9de053/32.png) [@NPT](https://talk.neptune.cash/u/NPT)\ **Post date:** [May 5, 2026, 5:53am UTC](https://talk.neptune.cash/t/please-help-with-my-wallet/244/16 "2026-05-05T05:53:57Z")
**Monero users are a tough crowd to convince — let’s be realistic.** Time changes everything. Keep pushing forward, keep improving yourself, and people will naturally gravitate toward you. ---
**Author:** ![char](https://talk.neptune.cash/letter_avatar_proxy/v4/letter/c/ec9cab/32.png) [@char](https://talk.neptune.cash/u/char)\ **Post date:** [May 25, 2026, 10:40am UTC](https://talk.neptune.cash/t/please-help-with-my-wallet/244/17 "2026-05-25T10:40:43Z")
Oops didn’t realize I had replies, I waited couple of days before closing my tab lol. With my little knowledge of privacy coins the following are the pros for npt. I could be wrong though, please correct me 1. quantum resistant 2. first to implement zk-starks (ZK-starks are better than zksnarks as there is no trusted setups which is very important for privacy and a lot of people know zcash as the defacto for zksnarks but zcash is terrible as its optional privacy and not mandatory like pirate chain which lot of people don’t know) 3. smart contracts 4. everything is shielded in NPT unlike monero which is like a mixer (one day monero could be cracked but until then it’s the name everyone knows about privacy, also it has the first mover advantage) I do love monero’s decentralization, community and lower requirements to mine though. It will be hard to convince monero users initially but if we start convincing Zk snark users, we are half way there. We need adoption too. Coming to the main reason, I opened this forum after a while 😉 Can I repeat the same procedure as above for the new fork that happened about 10 days back? I also noticed that there is a GUI wallet posted above by Sword Smith, can I use that instead and import? GUI looks very easy, please say “YES” Thanks ---
**Author:** ![sword-smith](https://talk.neptune.cash/user_avatar/talk.neptune.cash/sword-smith/32/20_2.png) [@sword-smith](https://talk.neptune.cash/u/sword-smith)\ **Post date:** [May 26, 2026, 10:35am UTC](https://talk.neptune.cash/t/please-help-with-my-wallet/244/18 "2026-05-26T10:35:12Z")
Yes. `neptune-core` wallets can be imported into `NeptuneWallet` and the balances should agree. Find the latest version under “Releases” here: > **[GitHub - Neptune-Crypto/neptune-wallet-app: Lightweight NPT wallet for PC](https://github.com/Neptune-Crypto/neptune-wallet-app)** > > Lightweight NPT wallet for PC ---
**Author:** ![char](https://talk.neptune.cash/letter_avatar_proxy/v4/letter/c/ec9cab/32.png) [@char](https://talk.neptune.cash/u/char)\ **Post date:** [May 27, 2026, 9:59pm UTC](https://talk.neptune.cash/t/please-help-with-my-wallet/244/19 "2026-05-27T21:59:47Z")
Thanks for your reply. I tried using the above lightweight wallet 3.07 and unfortunately it didn’t work. I’ll write my experience so that it might be easy to troubleshoot. 1. Firstly when I tried importing, I set a new password and entered seed phrase, it came up with error message (Error{Context:“failed to set password”, source: Error{context:failed to decrypt config:',source: “password is wrong”,},}) 2. Tried a simpler password and it still came with same message 3. I thought maybe I’ll try creating a new wallet and still ended up with the same message 4. Restarted and opened wallet, now it wanted me to enter a password 5. Looks like first password worked after all. 6. sync status 0/0 and on checking the log, there was lots of errors constantly coming up (date:time Error wallet::service: Failed to state for wallet\_address. Fail count: 345/10) and it just keeps going on and on 7. Has anyone else imported their existing wallet? Am I the only one experiencing this? Any help would be appreciated. Thanks ---
**Author:** ![char](https://talk.neptune.cash/letter_avatar_proxy/v4/letter/c/ec9cab/32.png) [@char](https://talk.neptune.cash/u/char)\ **Post date:** [May 30, 2026, 11:41pm UTC](https://talk.neptune.cash/t/please-help-with-my-wallet/244/20 "2026-05-30T23:41:22Z")
Hello, anyone please?