# NPT payout not resolvable on explorer — is the payout ID an addition record or a transaction digest? **URL:** \ **Category:** General\ **Created:** [July 30, 2026, 7:22pm UTC](https://talk.neptune.cash/t/npt-payout-not-resolvable-on-explorer-is-the-payout-id-an-addition-record-or-a-transaction-digest/356 "2026-07-30T19:22:39Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![wkholi](https://talk.neptune.cash/letter_avatar_proxy/v4/letter/w/22d042/32.png) [@wkholi](https://talk.neptune.cash/u/wkholi)\ **Post date:** [July 30, 2026, 7:22pm UTC](https://talk.neptune.cash/t/npt-payout-not-resolvable-on-explorer-is-the-payout-id-an-addition-record-or-a-transaction-digest/356/1 "2026-07-30T19:22:39Z")
I mine NPT on PoolHub and a payout was sent to my exchange deposit address. I cannot verify it on-chain and would like your help identifying what the payout ID represents. **Payout ID shown by PoolHub:** `5a0d3ccd74f7119967fb763f0cb92faca42213199fee1796a1d2fa5eb1ac3aefe2b2871bb473d8a0` **What I checked:** > **[Neptune Explorer: Output...](https://neptunefundamentals.org/output/5a0d3ccd74f7119967fb763f0cb92faca42213199fee1796a1d2fa5eb1ac3aefe2b2871bb473d8a0)** Returns: `status: not_known` — not in the mempool and not in any canonical block. **Questions:** 1. Is this ID an **addition record** , or a transaction/kernel digest? The explorer only indexes addition records, so if it’s the latter, the lookup fails by design and tells me nothing. 2. If it’s not an addition record, can you provide the **addition record** for this payout so I can verify it on-chain myself? 3. Was this payout broadcast **on-chain** , or sent as an **off-chain UTXO transfer**? This is important — off-chain transfers to exchanges require the recipient to run claim-utxo with the notification JSON, and at least one user has had funds stuck in limbo for months because of this (talk.neptune.cash/t/266). 4. If the payout never confirmed on-chain, can it be re-sent? **Details:** - Amount: [AMOUNT] NPT - Date: [DATE] - Miner: OXZD, algo `tip5` - Worker/miner address: happy to provide privately I have already changed my payout address to my own Neptune wallet so future payouts don’t go to an exchange. Thanks for any clarification. ---
**Author:** ![sword-smith](https://talk.neptune.cash/user_avatar/talk.neptune.cash/sword-smith/32/20_2.png) [@sword-smith](https://talk.neptune.cash/u/sword-smith)\ **Post date:** [July 30, 2026, 7:43pm UTC](https://talk.neptune.cash/t/npt-payout-not-resolvable-on-explorer-is-the-payout-id-an-addition-record-or-a-transaction-digest/356/2 "2026-07-30T19:43:21Z")
This looks like a question for PoolHub. Do they have an account on this forum? If they do, they should be able to answer most of your questions. The digest that you can look up on the block explorer is an addition record. So if that’s the digest that PoolHub is sharing with you, then the block explorer is reporting that a transaction with that addition record has not been mined, and is not currently in the mempool. Also: If anyone from PoolHub is reading this, they should know that what they _should_ share is the addition record. That’s the transaction output that stays constant as more transactions are merged, and the transaction is mined into a block. ---
**Author:** ![wkholi](https://talk.neptune.cash/letter_avatar_proxy/v4/letter/w/22d042/32.png) [@wkholi](https://talk.neptune.cash/u/wkholi)\ **Post date:** [July 30, 2026, 7:58pm UTC](https://talk.neptune.cash/t/npt-payout-not-resolvable-on-explorer-is-the-payout-id-an-addition-record-or-a-transaction-digest/356/3 "2026-07-30T19:58:22Z")
safetrade have actually created a new address ! I do not know why they did that, and poolhub is of no use, they are impossible to reach. will safetrade open deposits then the funds will arrive? Is that what is expected? ![image](https://talk.neptune.cash/uploads/default/original/1X/59fac29921750a46686298dd1d6a3c7cc6b65179.png) ---
**Author:** ![wkholi](https://talk.neptune.cash/letter_avatar_proxy/v4/letter/w/22d042/32.png) [@wkholi](https://talk.neptune.cash/u/wkholi)\ **Post date:** [July 30, 2026, 8:00pm UTC](https://talk.neptune.cash/t/npt-payout-not-resolvable-on-explorer-is-the-payout-id-an-addition-record-or-a-transaction-digest/356/4 "2026-07-30T20:00:04Z")
Sir, If you are from the Neptune Team, May I ask why there is so many explorers and very few pools and it is very hard too get reliable verified data about NPT! ---
**Author:** ![sword-smith](https://talk.neptune.cash/user_avatar/talk.neptune.cash/sword-smith/32/20_2.png) [@sword-smith](https://talk.neptune.cash/u/sword-smith)\ **Post date:** [July 30, 2026, 8:36pm UTC](https://talk.neptune.cash/t/npt-payout-not-resolvable-on-explorer-is-the-payout-id-an-addition-record-or-a-transaction-digest/356/5 "2026-07-30T20:36:19Z")
I know of three pools: drpool, PoolHub, and NPT mining: [https://nptmining.com/](https://nptmining.com/). If you’re unhappy with one of them, maybe try another? It’s my understanding that the mining pools often use Discord. So maybe try there if you haven’t already. ---
**Author:** ![wkholi](https://talk.neptune.cash/letter_avatar_proxy/v4/letter/w/22d042/32.png) [@wkholi](https://talk.neptune.cash/u/wkholi)\ **Post date:** [July 30, 2026, 9:36pm UTC](https://talk.neptune.cash/t/npt-payout-not-resolvable-on-explorer-is-the-payout-id-an-addition-record-or-a-transaction-digest/356/6 "2026-07-30T21:36:33Z")
Yeh, I switched from poolhub to drpool, poolhub discord is dead, He even disabled commenting. Thank you for your reply, I guess I will have to wait for saftrade to reopen deposits.