# Troubleshooting

**URL:** https://talk.neptune.cash/c/troubleshooting/10.md

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## [About the Troubleshooting category](https://talk.neptune.cash/t/about-the-troubleshooting-category/438)

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**Author:** [@aszepieniec](https://talk.neptune.cash/u/aszepieniec)\
**Replies:** 0\
**Last updated:** [November 12, 2026, 11:10am UTC](https://talk.neptune.cash/t/about-the-troubleshooting-category/438 "2026-11-12T11:10:29Z")

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For when things go wrong. Ask for help, offer help, mark issues as resolved. This category also serves as a log of past issues that have been resolved, so be sure to browse through them to see if something fits your que…

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## [Deposits Not Credited After 24 Hours – Coins Sent Successfully from NPT Wallet](https://talk.neptune.cash/t/deposits-not-credited-after-24-hours-coins-sent-successfully-from-npt-wallet/431)

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**Author:** [@ibrahim](https://talk.neptune.cash/u/ibrahim)\
**Replies:** 2\
**Last updated:** [November 12, 2026, 11:13am UTC](https://talk.neptune.cash/t/deposits-not-credited-after-24-hours-coins-sent-successfully-from-npt-wallet/431 "2026-11-12T11:13:17Z")

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Hello, It has been over 24 hours since I sent coins from my NPT wallet to two different deposit addresses associated with my SafeTrade account. Both transactions appear as successfully completed in my wallet, and the c…